★★★★★ 5
This hub worked when others did not
Color: Pink, Color: Pink
I have an Asus Zenbook that's at least 7 years old (ancient by technology standards) and it has a very problematic USB hub. I love my laptop. It functions well except for the hub. I usually get OEM peripherals for my electronics. (I use PC and Android. I'm not a Mac/Apple user.)
In the case of the USB hub for my Zenbook the Asus replacement hub is garbage with a 1 star review on Asus website with warnings not to buy because of how fast it stops working. The Asus hub I purchased 3 months ago stopped working after using it 3 or 4 times. That's unacceptable in my opinion. I have tried other brands including Belkin, Anker and 2 others that I do not remember. None of them would deliver power to my laptop despite claiming they would. So I decided to try this hub. I need an external hub for the multiple USB ports because the Asus has no ports on the Zenbook itself, and power delivery (in a perfect world when everything works properly) should also be able to go thru the hub to charge the laptop. On my laptop, there's only one USB-C port to connect either direct power supply or a hub. You can't have both connected at the same time unless the hub allows power transfer to laptop, which the other brand hubs that I tried wouldn't support that power transfer, much to my frustration. This hub is the first hub that I've tried that will actually power my laptop. (I also switched my power supply cable to a Thunderbolt, so the combination of the new cable with this hub works.)
I use a wireless mouse with a dongle that needs to be plugged in. I have a digital voice recorder that plugs in directly via USB-A to transfer files to the laptop. I use SD cards in my camera and MP3 player that I need a hub to transfer that media onto the laptop. This hub will allow all of that. Every port works that I have tried on this Acer hub and this hub does the thing that the other hubs failed to do on my laptop. The power transfer was the big issue for me and this Acer hub solved the problem that several others including the OEM, Asus, failed to do. Because of how many months I have been dealing with the power supply problem, hubs not delivering what they promised and this being the only hub that did work, I rate this product at 5 stars. It's less expensive than the Asus hub that stops working immediately after purchasing. It has more ports than the Asus hub with the extra SD card reader that the Asus hub doesn't have. It's a heavier duty outer shell compared to the Asus. The cord is thicker and better protected compared to the Asus, so it reduces the chance for stressing or bending the cord in a way that could break the wires inside or break the connector away from the wires. It's just a better design overall, when compared to the Asus hub. I am extremely satisfied with this Acer hub and I would recommend it since it did the "impossible" task that no other brand could do for me. 5 stars, indeed.
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Reviewed in the United States on April 8, 2024
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