★★★★★ 3
It’s about support more than anything else !
Style: ET-4800, Color: White, Set: FAX/ADF/Print/Copy/Scan
Printer worked great until it didn’t. Cleared a paper jam that kept giving an issue. Then it gave a scanner error, after paper jam was resolved. I called support; they gathered all my info. Transferred me to someone else who then told me she’d email me some numbers to call for deals on refurbished printers or onsite support. I ended ups solving the problem… I threw the printer in the trash, and will likely not buy anymore epson products. I was willing to pay for service but not waste more time and making more phone calls. I had a credit card; i was willing to use it.
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Reviewed in the United States on February 12, 2026
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