.jpg)
★★★★★ 5
Asurion coverage was worth every penny!
Bought a window AC in 2020 and was offered Asurion coverage at checkout. Paid $39 for the 4 year plan and never expceted it would be worth the money paid. Honestly, never expected to even use it. That said...the AC failed about 2 years later so I made a claim online. The claim went in but required a call to an Asurion rep (very nice guy on the phone). He asked a few questions then told me the claim was approved. Total time to for the entire process was about 15 mins. I had the choice of having it repaired or a refund check. I asked for the refund. An emailed pre-paid UPS label was recieved a few minites later and the guy said they'd mail me a check when the UPS package was received, so I dropped it off at UPS. Three weeks later I had a check in my hand for $399 (the excact cost I paid for the AC unit 2 years before minus taxes paid). Really easy process and quick time to receive the check. The only thing to note is that if you make a purchase like that (large electronic or home appliance)...keep that box and packaging. Luckily I had it all and just popped it back into the box for shipment. Not sure how I would have dealt with that if I hadn't saved the box. Thank you Asurion, for delivering on your promise of quick and easy extended warranty payment. I'll defintely purchase the plan again with my replacement AC!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 20, 2023
